:root{--navy:#0b1f3a;--blue:#1473e6;--sky:#eaf4ff;--line:#d9e2ec;--text:#17212b;--muted:#64748b;--white:#fff;--danger:#b42318;--ok:#067647}
*{box-sizing:border-box}body{margin:0;font-family:Arial,Helvetica,sans-serif;background:#f5f7fa;color:var(--text)}
.topbar{background:var(--navy);color:#fff;padding:14px 5%;display:flex;align-items:center;justify-content:space-between;gap:20px}.brand{display:flex;align-items:center;gap:12px}.logo{width:40px;height:40px;border-radius:10px;background:var(--blue);display:grid;place-items:center;font-weight:700;font-size:22px}.brand small{display:block;color:#b8c7d9;margin-top:2px}.topbar nav{display:flex;gap:16px;flex-wrap:wrap}.topbar a{color:#fff;text-decoration:none;font-size:14px}.container{max-width:1180px;margin:28px auto;padding:0 18px}.card{background:#fff;border:1px solid var(--line);border-radius:14px;padding:22px;box-shadow:0 8px 20px rgba(15,23,42,.05);margin-bottom:20px}.hero{display:flex;justify-content:space-between;align-items:center;gap:20px}.hero h1{margin:0 0 8px}.muted{color:var(--muted)}.btn{display:inline-block;border:0;border-radius:9px;background:var(--blue);color:#fff;text-decoration:none;padding:11px 16px;cursor:pointer;font-weight:700}.btn.secondary{background:#e7eef8;color:var(--navy)}.btn.danger{background:var(--danger)}.grid{display:grid;grid-template-columns:repeat(4,1fr);gap:14px}.stat{background:#fff;border:1px solid var(--line);border-radius:12px;padding:18px}.stat strong{display:block;font-size:28px;margin-top:8px}.table-wrap{overflow:auto}table{width:100%;border-collapse:collapse;background:#fff}th,td{text-align:left;padding:12px;border-bottom:1px solid var(--line);font-size:14px}th{background:#f8fafc}.badge{display:inline-block;padding:5px 9px;border-radius:999px;background:var(--sky);color:#12467a;font-size:12px;font-weight:700}.p-alta,.p-critica{color:#b42318;font-weight:700}.p-media{color:#b54708;font-weight:700}.p-baja{color:#067647;font-weight:700}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}.field{display:flex;flex-direction:column;gap:7px}.field.full{grid-column:1/-1}label{font-weight:700;font-size:14px}input,select,textarea{width:100%;padding:11px;border:1px solid #cbd5e1;border-radius:9px;font:inherit;background:#fff}textarea{min-height:120px;resize:vertical}.alert{padding:12px 14px;border-radius:9px;margin-bottom:16px}.alert.success{background:#ecfdf3;color:#067647}.alert.error{background:#fef3f2;color:#b42318}.login{max-width:430px;margin:70px auto}.ticket-meta{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}.comment{border-left:4px solid var(--blue);background:#f8fafc;padding:12px 14px;margin:12px 0;border-radius:8px}.comment.admin{border-left-color:var(--navy)}footer{text-align:center;color:var(--muted);padding:30px 10px;font-size:13px}@media(max-width:800px){.topbar{align-items:flex-start;flex-direction:column}.grid{grid-template-columns:1fr 1fr}.form-grid,.ticket-meta{grid-template-columns:1fr}.hero{align-items:flex-start;flex-direction:column}}@media(max-width:480px){.grid{grid-template-columns:1fr}}

/* Portal del cliente v1.2 */
.eyebrow{display:inline-block;font-size:11px;font-weight:700;letter-spacing:.12em;color:var(--blue);margin-bottom:8px}
.client-welcome{background:linear-gradient(135deg,var(--navy),#123b70);color:#fff;border-radius:16px;padding:28px;display:flex;justify-content:space-between;align-items:center;gap:24px;margin-bottom:20px;box-shadow:0 10px 26px rgba(11,31,58,.16)}
.client-welcome h1{margin:4px 0 8px;font-size:30px}.client-welcome p{margin:0;color:#d7e4f4;max-width:720px}.client-welcome .eyebrow{color:#91c4ff}.btn-large{padding:13px 20px;white-space:nowrap}
.client-stats .stat{border-top:3px solid var(--blue)}
.section-head{display:flex;justify-content:space-between;align-items:center;gap:16px;margin-bottom:10px}.section-head h2{margin-bottom:4px}.section-head p{margin:0}
.empty-state{text-align:center;padding:28px 12px}.client-help{display:flex;justify-content:space-between;align-items:center;gap:20px}.client-help p{margin:5px 0 0}
.nav-user{color:#b8c7d9;font-size:13px;border-left:1px solid rgba(255,255,255,.18);padding-left:16px}
@media(max-width:800px){.client-welcome,.section-head,.client-help{align-items:flex-start;flex-direction:column}.nav-user{border-left:0;padding-left:0}}